Who we are
US UK Tax Returns (“we”, “us”) is the controller of the personal information collected through this website. This policy covers the website and enquiries made through it. Clients receive a separate privacy notice with their engagement letter, covering the information we need to prepare returns.
What we collect
- Enquiry details you enter in the contact form: name, email, country of residence, topic and message
- Anything you choose to write to us by email
- Standard technical data our hosting provider records when a page is requested, such as IP address, browser and time
We do not ask for tax identification numbers, account numbers, passports or other documents through the website, and ask you not to send them this way. We will ask for documents through a secure channel once an engagement is agreed.
Why we use it, and our lawful basis
- To reply to your enquiry and assess whether we can help: steps taken at your request before a contract
- To set up and deliver an engagement if you become a client: performance of a contract
- To keep the website secure and working: our legitimate interest in running a reliable service
- To meet legal, regulatory and record-keeping obligations that apply to tax practitioners: legal obligation
We do not sell personal information, and we do not use it for advertising or automated decision-making.
Who else handles it
We use a small number of service providers who process data on our instructions and may not use it for their own purposes:
- Website hosting and delivery (Vercel)
- Transactional email, which delivers contact form enquiries to our inbox (Resend)
Some of these providers are based in, or use infrastructure in, the United States. Where personal information leaves the UK, it is protected by the UK–US data bridge where the provider is certified, or by the International Data Transfer Addendum to standard contractual clauses.
How long we keep it
Enquiries that do not lead to an engagement are deleted once we no longer need them to respond, and in any event within 12 months. Client records are kept for as long as tax, anti-money-laundering and professional rules require: the Money Laundering Regulations 2017 require customer due diligence records for five years after a business relationship ends.
Your rights
Under UK data protection law you can ask us to:
- Give you a copy of the personal information we hold about you
- Correct information that is wrong or incomplete
- Delete information, where we are not required to keep it
- Restrict or object to how we use it
- Transfer information you gave us to another organisation, where that applies
We will reply within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, though we would appreciate the chance to put it right first.
Cookies
This website does not set advertising, analytics or tracking cookies. See the Cookie Policy for the detail.
Children
The website is not directed at children, and we do not knowingly collect information from anyone under 16 through it.
Changes to this policy
If we change how we handle personal information, we will update this page and the date shown beside it.
Contact
Questions about this page can be sent to hello@usuktaxreturns.com.